My role was the creation and the ongoing development of the franchise business, so I’m busy!
What I love about my role is the variety, no two days are the same.
I’ve been in travel for 22 years. I had the travel bug at a young age so started my career as an Apprentice and from there I have been lucky enough to work for some amazing companies such as British Airways & TUI.
I spent ten wonderful years at TUI where I was able to experience a range of areas of the business:
- Designing training for our apprentice programme
- Developing a team of regional trainers
- Managing a team of homeworkers who supported our virtual call centre
- Creating & managing our service proposition and measurement programme
I then went on to set up a callcentre travel agency for Staysure, specialising in travel for the over 50’s
Outside of work, my world is centred around my children Ethan & Neeve, who I’m pleased to say love to travel and explore new destinations